SERVICE & REPAIRS

Standard turnaround time for repairs is 2-3 weeks from our receipt of your shipment .

If your ESP’s need repair, please follow the below instructions:

Complete the order form below.
Click “Complete Order”, which will email you a copy of your completed order form.
You’ll receive an order confirmation & further instructions by email.
The Order Form will be an attachment to the email. Open the attachment and Print.

Out of Warranty – Standard Flat Rate Repair Pricing

Ownership less than 1 year: Under Warranty
Ownership 1-5 years: $150 per ear
Ownership 6-9 years: $300 per ear or *$40 assessment fee per ear
* The $40 assessment fee can be applied to the repair or purchase of a new set at our returning customer loyalty discount. We will notify you of your options after the assessment.
Ownership 10+ years: Call us at 303.659.8844

Note: Repair pricing covers normal wear and tear to the electronics only. You will be notified if damage is found to be beyond normal wear and tear.

*Return shipping is $15 via FedE 2 Day Air unless otherwise specified
**All repairs come with a new warranty of varying length depending on length of ownership
*** ESP is not responsible for lost or damaged incoming shipments

Step 1. Fill out the Service & Repair Order Form below:

SERVICE & REPAIR ORDER FORM

"*" indicates required fields

NAME*

Email*

Phone*

Business/Company Name

Billing Address*

Street Address Address Line 2 City State ZIP Code

Shipping Address Different from Billing Address?

Use Different Shipping Address

NAME*

Email*

Phone*

Business/Company Name

Shipping Address (If different from Billing Address)

Street Address Address Line 2 City State ZIP Code

Shipping Method*

PAYMENT*

Check Included

Credit/Debit

LENGTH OF OWNERSHIP

LEFT EAR SYMPTOMS:*

RIGHT EAR SYMPTOMS:*

Repair Notes

*Please use the Notes section to add any custom details or to let us know if you are a returning customer.

NEED HELP COMPLETING YOUR ORDER? JUST GIVE US A CALL: 1 (303) 659-8844

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Name

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Step 2. Click “Complete Order”, that will email you a copy of your completed order form.

Print the attached Order Form from the email you received and follow the instructions.

Ship your unit(s) along with the order form to:

Electronic Shooters Protection
4790 Caughlin Pkwy #516
Reno, NV. 89519
(303) 659-8844
ESPamerica.com